Users and customers of Services provided by PEEK Hosting must accept the terms and conditions of business set out below.
We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered.
The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.
We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
We shall not release any domain to another provider unless full payment for that domain has been received by us. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision.
Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.
You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services.
If you fail to pay any sums due to us as they become due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.
If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith.
We are taking your suspended cPanel backup only 30 days without having your due payment. After 30 days, your package will be terminated without any notice
If you are a and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to terminate this Agreement forthwith.
On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us.
Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area.
You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.
You can not use your Affiliate Link to Signup your own accounts and abuse the affiliate system. You will be terminated from the Affiliate program and will be lost completely your affiliate earning as the result. You can refer and earn by your clients only. Not from your own accounts.
If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 30 days. There are no refunds past the 30 day period.
Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by PEEK Hosting through other companies.
No refunds are provided for VPS or Dedicated servers under any circumstances.
No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.
No refunds will be made for renewals. If you renew your package to another year or month, you can not have refund for renewed year or month. (But if you are in 30 days moneyback guarantee period, you are eligible to have refunds.
Credit on your account cannot be refunded and must be used for purchases and renewals.
Dedicated servers are except for the 30-day refund. Refunds will be issued at our discretion. Setup fees are non-refundable.
Accounts purchased under a promotion, with or without a promo code, are excluded from the 30-day money-back guarantee.
Any funds sent to PEEK Hosting which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
If your service drops below 99.5% uptime in any given month you will be credited with one free month. This must be claimed within 7 days of our monitoring dropping below this level.
Any planned maintenance work is except from this guarantee and will be ignored. Dedicated servers currently have no SLA.
Uptime level is calculated by our status page and monitors only.
Free Domain Conditions
There are no FREE Domain services. You can't register a domain for FREE. But, when we announce, you can get them by us.
Delivery of Services
Immediately upon successful payment you will receive an automated receipt from our systems. Please print an retain a copy of this and retain in a safe place for future reference.
Your unique customer username will be on this receipt and should be used for an enquires to PEEK Hosting.
Please note that we aim to deliver all goods as soon as signup is complete. If we will be unable to adhere to this you will be informed via email or telephone or both. Payment will be deducted when services are delivered.
All orders are delivered electronically via email, If you have any questions about your order please contact us at firstname.lastname@example.org
Our trading hours are 365 Days a Year, 24/7. Normally we will respond within 1 hours of receiving your enquiry. From midnight to morning 6.00am, sometimes live chat will not be available but support tickets are responding.
The services available on this site are subject to both export and or import restrictions. Please check regulations in the country you are in to see if these products are allowed for import into your country.
We will add gateway charges to customers using either VISA or Mastercard card schemes. For Bank Transfer no additional charges.
We will do free migration tasks for the primary domain of the cPanel. We are not responsible for addon domain migration.
These Terms of Service and Acceptable Use Policies ("Terms and Policies") are an essential part of your relationship with PEEK Hosting. By using your PEEK Hosting account, you agree to all of the Terms and Policies set out in this document.
General Terms and Policies
The Service is provided to authorised persons or organisations (referred to in this document as "Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of theses Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and may not thereafter use or attempt to use the Service.
Coverage - If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber, these Terms and Policies apply to all your employees, agents and/or customers. In either instance, a violation of these Terms and Policies by anyone using your account will be treated as a violation by you.
Prices and Charges - PEEK Hosting provides the use of cPanel and domain control panels to you free of charge, but if through misuse or through abuse on your part we incur any charges, we reserve the right to pass these charges on to you.
All LKR prices will depend on the USD rate. If the USD rate went high, your LKR prices also will be increased. If the USD rate went down, your LKR prices will be decreased. If you using USD as the primary currency, your prices will not be changed usually.
Backups - PEEK Hosting carry's out 2 backups per week, these backups are strictly for our own use in-case of a server failure. However, you can also login to the backup server to restore files. This is not meant as a replacement for keeping your own backups and we are not responsible for the loss of data.
Grounds for Suspension and Termination
You agree to comply with these Terms and Policies. Any violation of either, these Terms and Policies or the other rules, regulations, or policies noted above may serve as cause for PEEK Hosting to suspend or terminate your account. You agree that PEEK Hosting has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following
User may not:
Use 10% or more of system resources for longer then 60 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
Run cron entries with intervals of less than 15 minutes
You may create your own backup of your account from your control panel however these may only be stored for up to 7 days. Please download archives to a local source and remove them from your account.
You understand and agree that information and access available through the Service may include controversial, sexually explicit, or other material that may be offensive to you or users for whom you are responsible. PEEK Hosting has no responsibility for or control over such materials, and you take sole responsibility for using any available screening software or other methods of limiting access (specifically including the access of minors) to any material you may find objectionable.
PEEK Hosting will not provide names, addresses, telephone numbers, email addresses, or other personally identifiable information on any Subscriber to any third party without prior permission from that Subscriber, or as required under an appropriate court or administrative directive, including a facially valid subpoena, or as necessary to render the Service. PEEK Hosting may provide aggregate data on Subscribers to third parties in the operation of PEEK Hosting business.
You agree that any dispute between you and PEEK Hosting arising out of your use of the Service on in any way based upon your subscription to and/or use of the Service which cannot be resolved between you and PEEK Hosting will be submitted by the aggrieved party for binding arbitration under the auspices of the English law.
These Terms and Policies are governed in all respects under USA laws.
Cancellation requests must be submitted through the client area. To do this, click the icon next to the package you wish to cancel then press 'Request Cancellation'. You must then complete and submit the form.
Choosing an immediate cancellation means your service will be terminated with 24 hours of submitting the form.
It is your responsibility to ensure any PayPal subscriptions you have setup are canceled.
No other forms of cancellation are accepted.
Cancellations must be submitted before the invoice for that billing cycle is due. Failure to do so will result in the invoice being due. Cancellation requests can only be submitted if the account has no due invoices.
Resellers may use their website for personal use or sell to their own clients. Resellers cannot host free accounts under any circumstances.
We will transfer up to 30 accounts free of charge. Each account thereafter is charged at 1.00 USD each.
Only one voucher can be used per transaction.
If the order value is lower than the value of the voucher, the remaining amount is lost.
Discount vouchers are restricted to one per customer.
Vouchers can be redeemed against the purchase of any Shared, Reseller, or Dedicated service.
Data Deletion from PEEK Hosting
If you want to delete your complete user account with user details, you can login to our site using your registered email and simply open a support ticket and ask from your registered user account via authorized way. We will completely erase your all data from our database.