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**NOTICE** Scheduled Network Maintenance [July.18] (Resolved) High

Affecting Server - Thor

  • 18/07/2021 01:00 - 18/07/2021 02:00
  • Last Updated 18/07/2021 01:53

Latest Update From the Datacenter:

(2021-07-18 | 01.00 H)

Our data center technicians have started your requested maintenance on HD22355 (Thor). We will notify you once all work has been completed.

(2021-07-18 | 01.52 H)

Your server (HD22355, Thor) has been moved back to the data center floor, and all maintenance has been completed.

==================================

Hi There,

To improve the network speed of the "Thor" Server, we have scheduled a Maintenance task on July 18, Sunday early morning. You are receiving this email because you have active service on the "Thor" Server.

Maintenance type:
Network Maintenance

Action to be taken:
Need to give you a super-fast web experience. During this task, the data center operators will replace the network/ethernet card with the latest model of the supported device to make the fast of 1gbps connection than the present.

Clients affected:
All clients are only on the "Thor" Server. (Others will not be affected)

Maintenance window:
START - Sunday, July 18th, 2021  @ 01.00 AM Sri Lanka Time
FINISH - Sunday, July 18th, 2021 @ 02.00 AM Sri Lanka Time

Datacenter:
Orlando DC2

The estimated amount of downtime:
We understand the importance of keeping your sites and services online, and our datacenter team will be working as quickly as possible to complete this task. We estimate 1 hour of Downtime during this task but we expect it will be finished within 20 minutes. During that midnight task, you can contact us via LiveChat in that period.

Thank you so much for taking the time to review this notice. If you have any questions or concerns about this scheduled procedure, please don't hesitate to contact our staff for more details.

Scheduled Hardware Maintenance [July.11] (Resolved) Critical

Affecting Server - Thor

  • 11/07/2021 00:30 - 11/07/2021 03:00
  • Last Updated 11/07/2021 01:58

Latest Update From the Datacenter:

(2021-07-11 | 01.58 H)

Your server (HD22355, Thor) has been moved back to the data center floor, and all maintenance has been completed.

(2021-07-11 | 00.34 H)

Our data center technicians have started your requested maintenance on HD22355 (Thor). We will notify you once all work has been completed.

==================================

Hi There,

Due to the recent unexpected down of the "Thor" server, we need to immediately check out the hardware of the server so we have scheduled a maintenance task on July 11 at Midnight.

Maintenance type:
Hardware and File System Check.

Action to be taken:
Need to give you an uninterrupted uptime experience.

Clients affected:
All clients only on the "Thor" Server. (Hera and VPS Clients will not be affected)

Maintenance window:
START - Sunday, July 11th, 2021  @ 12.30 AM Sri Lanka Time
FINISH - Sunday, July 11th, 2021 @ 3.00 AM Sri Lanka Time

Datacenter:
Orlando DC2

The estimated amount of downtime:
We understand the importance of keeping your sites and services online, and our datacenter team will be working as quickly as possible to complete this task. We estimate 2.5 hours of Downtime during this task and you can contact us via LiveChat in that period. 

Thank you so much for taking the time to review this notice. If you have any questions or concerns about this scheduled procedure, please don't hesitate to contact our staff for more details.

 

Immediately SSD Upgrade - 1 Hour Down time (Resolved) Medium

Affecting Server - Thor

  • 16/01/2021 01:30 - 16/01/2021 02:30
  • Last Updated 16/01/2021 04:31

Hello,

We are going to add Another 2 TB SSD drive to our Thor Server and there will be a 1-hour downtime at 1.30 AM - 2.30 AM (2021-01-16).

We are sorry for the happen it.

Regards,
PEEK Hosting

Scheduled Network Maintenance [Aug. 29] *At Risk* (Resolved) Medium

Affecting Other - Network Maintenance

  • 29/08/2020 07:30 - 29/08/2020 09:30
  • Last Updated 29/08/2020 22:51

Hello,

We hope you're doing well today. As part of our commitment to provide the best infrastructure for your services, we're sending you this notice to inform you of emergency maintenance that will be taking place in our Orlando facility later this month. We recommend reviewing the following details:

Maintenance type:
Network Maintenance

Reason for Maintenance:
We are performing maintenance on our network to allow for more capacity.

Clients affected:
All clients located in our Orlando based facility

Maintenance Window:
Start: Saturday, August 29, 2020 @ 7.30AM (5.30+)
Finish: Saturday, August 29, 2020 @ 9.30AM (5.30+))

Datacenter:
Orlando.DC2

The estimated amount of downtime:
We understand the importance of minimizing downtime while performing any type of maintenance and for that reason, we will do everything we can to expedite this process. As it stands our team expects no more than 15 - 20 minutes of downtime during the maintenance window.

Thank you so much for taking the time to review this notice and we do apologize for any inconvenience these unforeseen issues may pose to you and your clients. If you have any questions or concerns about this reboot procedure, please don't hesitate to contact our staff for more details.

Warm Regards,
PEEK Hosting

Server Reboot. (Resolved) Critical
  • 13/09/2013 16:05 - 13/09/2013 16:59
  • Last Updated 13/09/2013 16:59

We are now quickly rebooting the server to upgrade the Kernel which will cause a short downtime around 15 minutes. We need to do this for performance and reliability improvements.

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Hera PHP Info
Thor PHP Info